| Panasonic MC-4620, Lightweight and Compact Design, 11.0 AMP, 5-Stage Filtration , Dirt Cup, Cord Reel , 17-Foot Cord , Crevice Tool, Dusting Brush |
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 Great Vac, Terrible Warranty Service |
| Review Date: May 24, 2010 |
| Reviewer: S. MCELROY, |
Vacuum is terrific - no issues with it.
However, the nozzle broke after about 8 months. I figured that it would be no big deal to get a replacement - the few times something similar has happened with other products typically all it took was a call to customer service and a replacement would be sent in a few days. Not with Panasonic - they directed me to one of two local repair places - one of which was over 25 miles from my house! I went to the closer location - about 9 miles away, but in the city - round trip it took over an hour.
Well, it has been 10 days and I called to see what was happening. The owner of the business was a real jerk - he told me that it would take as long as it took and that he would happily sell me a replacement if I drove over there again (they had kept the damaged nozzle that I had duct taped).
Wow - terrible service all around. |
good suction but...
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| Review Date: March 31, 2010 |
| Reviewer: Y. Gu, NY NY |
| I bought this last year when I moved into NYC apartment. Overall, it cleans the apartment because of the good suction. However, the wands fly apart EVERY TIME! Even after I put them together squeeze real hard! Dammit, I have to say, it's really frustrating! I wish I didn't buy it! Now I'm stuck with it! |
Everything arrived packed as new and in good conditions
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| Review Date: February 17, 2010 |
| Reviewer: L. Milan-Lobo, San francisco, CA USA |
| It was my first time purchasing a second hand product but I have to say that the vacuum arrived in very good conditions, all the pieces were there and seems to work good. |
this vac really sucks!
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| Review Date: October 10, 2009 |
| Reviewer: ARS, Moorestown, NJ |
great suction power. It works really well on hard floor surfaces. I use it to clean hardwood and laminate floors. I love the dust brush attachment - it's really great for cleaning dust on glass, furniture, or any delicate surface(now I only need to spray and wipe those surfaces much less often).
The reason for one missing star is that I'd like it to have longer power cord(like 25 ft) and the hoses could connect more securely. |
Update to prior review.
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| Review Date: September 3, 2009 |
| Reviewer: A. Sierra, |
| The vacuum itself turned out to be extremely effective, it cleans up as previously mentioned, great! However, the attachments, GARBAGE!! They break easily and you just can not find replacements. I have had to fix mine with krazy glue, tape, etc. Too bad, as I said, great power. Choose another one. |
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