 Nothing but a Chinese quality vacuum... |
| Review Date: June 30, 2010 |
| Reviewer: S. Nuin, |
| What can I say that hasn't been said by previous posters. I was so intrigued by the Amazon Product Details, that I ordered two of these. I just got my return authorization for both. I don't need the power nozzle. It sure is described as the real-deal. But let me specifically tell you how this is so obviously engineered by a Chinese mentality. 1) the power-cord is short: how much more basic can you get than a cord always pulling you from going further; 2) the power cord is fabricated or made from sub-standard rubber or plastic or whatever makes it flexible or not - when u feel that cord, it is more brittle than flexible and will just be a matter of time before it starts sticking up the auto recoil; 3) the suction tubing is almost of the same substandard materials - they probably added too much water to something cheap to the mixture - it just doesn't easily flex and God-forbid you want to turn in tight corners using just the suction nozzle, which is primarily how I use this vacuum; 4) the filter system's dirt cup cage is so thinly designed and fabricated, again, it's built to break and way too much trouble to go through to empty dirt, as compared to let's say, the lower cost Dirt Devil R082550. With that, you just lift a lid and pull out the large cup and filter assembly, dump, bang and your done. So the whole filter system seems needlessly complicated and rickety. 5) the big wheels wobble and sometimes just stop turning. I didn't even check what was up, since that started happening after noting everything else. I just dragged it. Conclusion, to me, this vacuum hurts Amazon. I mean, why would you sell something this substandard. It is just a package of total crap, designed and manufactured without a respect for quality, endurance and customer ease of use and expectation. Who at Amazon let this product through should be reprimanded. |
Trust the 1 star reviews
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| Review Date: April 22, 2010 |
| Reviewer: real consumer, East Coast |
| When I ordered this, I saw 3 1-star reviews. I went ahead and ordered because I don't have any pets and this is the only canister with power nozzle in my budget. I was totally wrong! Packing is very poor, machine is very loud, heavy to carry around, and **doesn't not pick up** what I wanted to clean on the carpet. Dust won't stay in the dustbin, rather made themselves balls in the filter. So when I emit the dust, there was no dust in the bin. I had to pull the dust balls from filter. Very messy and time consuming!! I cannot turn the machine off from handle, rather walk to the main machine and turn off. Roller is so small. Do yourself a favor by not buying this awful machine. You'll be happy to avoid to hassle return (Amazon wanted me to take it back to post office and will reimburse up to $20). Not sure it is enough for postage. |
inexpensive but you get what you pay for
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| Review Date: April 1, 2010 |
| Reviewer: K. B. Sheneman, Seattle, |
I purchased this vacuum for it's relatively reasonable price and features. I wish that I had followed my intuition; that you do indeed get what you pay for. This vacuum has very few pros, so I will address them first. I have some lighter wieght area rugs where the variable suction is a great feature. It has pretty good suction and does well on bare floors. The brush attachment has a cool swivel head that allows you to manuever it for varying positions. That pretty much sums up the pros.
Right out of the box, a plastic cord retainer was broken. It was meant to stabilize the cord that you MUST disconnect before emtying the dust collecter. Just poor design, in my estimation. A few weeks later the female retainer for that connection snapped making it a challenge to reconnect. The nozzle hose is quite stiff, but worse is the swivel mechanisms to manuever the powerhead. The powerhead is pretty poorly designed and is not good on carpet which is what it is really designed for. It hangs up pushing forward, regardless of how high you set it. Be forewarnd that ANY bagless system will require you to vacuum clean the hepa filter after EACH use. If you only have one vacuum that can be tricky. Get two filters so you can interchange them. IT is ALWAYS messy! I would recommend highly against bagless vacuums. As I was attempting to remove the debris from the internal hepa filter, I inadvertantly dropped the containter where the hanldle snapped off quite easily. This rendered the vacuum totally useless until such time as I was able to epoxy the handle back into position. I may be able to beef up the weak design by adding some miracle putty.
Essentially, I would not recommend this, unless you just enjoy challenges. |
Bad experience
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| Review Date: November 23, 2009 |
| Reviewer: Rae S. Miller, Palmyra, WI |
| I had looked forward to using this vacuum. However, it turned out to be a frustrating experience, because I could not remove the the power nozzle from the extension wand. Thus I was unable to use any of the other attachments. The phone consultant was of no help, and it was a long time before I received an email response.By that time, I had managed to cram the vacuum into its carton-difficult because I could not completely remove the power nozzle-and return it to Amazon. I have stopped payment on this product. |
Terrible for pet hair!
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| Review Date: February 9, 2009 |
| Reviewer: N. Simmons, Los Angeles, CA USA |
After my Shark canister vac finally bit the dust, this was the only canister vac I could find after going to several stores. That was the main reason I bought it. We have four short hair dogs, two of which shed quite a bit. I have used this vacuum about a dozen times now and if the floor has more than a day or two worth of hair buildup, the hair just collects on the brush, it doesn't suck up into the vacuum. The first time it happened, I couldn't figure out why all of a sudden the vacuum wasn't picking anything up. So I turned the suction head upside down and found it completely clogged with dog hair. I ended up pulling out about a softball sized wad of hair out of the head by the time I was done. My Shark never had a problem picking up the hair or with clogging so I know it's not just that we have too much hair (too many dogs, yes - but a reasonable amount of hair for a vacuum to handle). I also have the Roomba IRobot and it handles our floors without missing a beat. This Dirt Devil is a giant waste of money. You might as well just open your doors and hope that the hair blows outside. Our whole house is hardwood or tile so I can't comment on how this would perform on carpet.
Edited to add: Just about a week after I posted this review, the "power nozzle" motor no longer works. Beyond actually bringing in new dirt and dumping it on my floor, I'm not sure how this product could get any worse. |
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